Windstream Business Internet Review
Windstream offers many solutions to those who need internet via DSL, cable, dialup networks, and fiber technology without satellite. Windstream also provides internet services to business owners through Kinetic business. It is available in 18 states, covering some parts and not the whole place. The 18 states are; Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York City (New York), North Carolina (North Carolina), Ohio (Ohio), Oklahoma (Oklahoma), Pennsylvania (Pennsylvania), South Carolina (South Carolina) and Texas. High coverage is in Georgia and Iowa.
The Windstream Business Internet review found that the availability of the service was good, with most areas having service. The speed of the service was also found to be good, with most areas having a download speed of at least 25 Mbps. The plan offered was also found to be good, with a low price and no contract required. However, it was noted that the customer service could be improved. ..
Availability
Windstream is one of the providers who have made clear their intention to extend their services to more rural areas. Despite this, the provider is spotty in the states, and its service is inconsistent and spotty. Despite this, the provider is making an effort to reach as much as possible, but its availability is poor because its population size is small and its main aim is to serve a large population.
Cost
Windstream offers different plans to fit the needs of businesses. The prices for each plan vary depending on the location. Windstream focuses on DSL service, which uses the telephone network to transmit data. The cost of Kinetic business is fair, although there are hidden fees. When promoting the business, providers do not mention that the fee to be paid in the first year is discounted and the full fee will be paid in the second year. This can annoy clients who are unaware of these details. Subscriptions for services vary from $27 to $33 during the first year but after 13 months it goes up to $55 to $67. ..
Rental Equipment and Installation
Kinetic Business has a friendly cost and also the availability of equipment to rent. The rental fee is divided into two plans which are the Standard Internet Plan and Premium Internet Plan. The standard plan is $9.99 while the Premium plan is $11.99. The equipment has a fixed time to return so upon failure to return when the period is over attracts a fee.
DSL installation is a difficult and time-consuming process that can be cancelled at any time. The installation, however, can be done professionally for a fee and it is recommended to do so if you are not comfortable with the process. Fiber optic connections are optional and can be added on at your own expense, but they are often more expensive than DSL connections.
Speed
The internet is slow because of many factors like location, weather, Service provider, and mode of transmission. The biggest problem is that the advertised speed is slower than what the user actually receives. This creates problems for users instead of providing solutions.
Customer Service.
Windstream business is a company that takes satisfaction in the satisfaction of their customers. The customer service representatives are well-trained, knowledgeable, and friendly. However, the best way to reach a representative is through chat or email. One out of four representatives has no clue on how to fix some deep issues which frustrate the customers in need. To top it off, the hidden fee and patchy availability magnify the dissatisfaction.
In conclusion:
Windstream is a good business internet provider because it has good coverage in rural areas, even though it has spotty coverage compared to providers that have good coverage in small areas. It is also cost-effective and the plans are realistic. Some customers are dissatisfied with Windstream, but this can be easily fixed with an increase in coverage and speed. ..
Kinetic DSL offers internet speeds of 25mbps to 50mbps. Other providers offer speeds of up to 100mbps but the quality, cost, and practicality of kinetic plans steal the show. In addition, Kinetic has no contracts, and subscriptions can be canceled at any time with no fee to pay.
Kinetic business is only available in 18 states, so if you live in one of those states, it’s a good idea to consider fiber internet. Fiber has a more reliable connection and you get symmetrical uploads, which is better than cable internet. ..
