We accept returns of all kinds of merchandise, but there are some simple terms and conditions that are necessary for the customers to keep in mind. For returns, items should be unused, there must be a receipt with it and it will only be accepted within 30 days of the purchase.
The customer must contact our customer care term and follow all the instructions provided by them to make the return process go smoothly. For online return, pack the item in its original packaging with the invoice and send it to the company, using the details provided on the website. For an in-store return, make sure to visit the nearest store along with the receipt of your purchase. To connect with our team, the website and contacts are mentioned at the end of this page. If you have queries or complaints, feel free to contact our helpline number provided at the bottom.
Product Return Process
Dear [Customer], Thank you for your purchase of our product. However, we would like to cancel your order. We apologize for any inconvenience this may have caused. Sincerely, [Your Name]
If the item is eligible for return, our team will process the return for you. Once the return has been processed, we will send you a refund. ..
We will need to carefully pack and send an item back online. Our team will guide you through it.
If you bring the purchased item and the invoice to our store, we will determine if it meets the eligibility criteria and then return it to you. ..
You will be refunded either in the original form or through a gift card. You will be requested to be patient and wait for a few hours to receive the transactions.
Eligibility criteria for return
The item should not be used. ..
The item must be unused and unaltered or used for trial purposes only. If the item is not unused, it must be accompanied by a receipt or other evidence of purchase.
If an item is not tagged, the customer is responsible for ensuring that all tags are attached before returning or exchanging the item. ..
The invoice is the essential condition for returns. If you do not have it, you cannot return the product.
The item has been packaged in an original container.
If you purchase an item online or in-store, be sure to take it back with you if it is not as described. If the product is not returned with its original packaging, it will not be accepted.
If the customer has not received an invoice for a purchase, they should contact the company via email to inquire about the purchase. If the customer does not receive a response to their email within 24 hours, they may contact customer service. ..
I need your return within 30 days.
The items can only be returned if they are unused and in the same condition as when they were sold.
Items not eligible for return or exchange
Items that are purchased during discounts or sales will not be returned or exchanged at any cost.
If the product is damaged even during the trial, the customer is responsible for it and it will not be returned.
If you send something through us and it doesn’t arrive, we’re not responsible. ..
Refunds and Credits
The customer will receive a refund in the form of the original payment made by them at the time of purchase. If they bought the item through a gift card, the refund will be in the form of a gift card. In case of bank transactions, please wait for a few hours to receive your refund in your account. In case of any late refunds or errors on our behalf, please contact our customer care team and you will be assisted as soon as possible.
Frequently asked questions
Yes, Tory Burch offers free returns.
We’re happy to announce that the returns are free and we will refund you the original payment. ..
Can I return an Item without a receipt? ..
In order to return a product, customers must have an invoice. If the product is lost or forgotten, the customer must send an email to the company with a copy of the invoice in order to prove that they received it.
After 30 days, can you return the item? ..
For Tory Burch, the convenience of customers is very important, but no item will be accepted for return after 30 days of purchase. Make sure to make the return request as soon as possible because our team may take some time to get back to you due to the overload of requests. ..
Yes, you can use any shipping service to return items.
We will not be responsible if the customers send us the item through a third party and we receive it or receive it too late, damaged, or not in the original form.
Contact us
DLF Emporio is a luxury shopping mall in New Delhi, India. It is the largest shopping mall in India and the tenth largest in the world. The mall has over 1,000 stores and restaurants. ..
New Delhi is the capital of India. It is located in the north-central region of the country and is bordered by Uttar Pradesh to the east, Punjab to the south, and Rajasthan to the west. The city has a population of over 1 million people and is home to a variety of cultural attractions, including several universities and museums.
