How To Get Refunded For A Game You Bought On PS4?
1. Games, Game Add-Ons, Season Passes, In-Game Consumables and PlayStation Video Titles
In order to receive a refund for any of the purchases that belong to the categories mentioned above, you need to act within 14 days of your purchase. If the process starts after 14 days have passed from the purchase date, you are still in the safe hands of PlayStation Store. The important thing is starting date of the refund process.
If you purchase a game from Playstation and begin to download or stream it, you cannot receive a refund. If you change your mind about the game after you’ve started downloading or streaming it, you are not eligible for a refund. ..
If you experience specific bugs that worsens your experience, you can still refund the game even if you either downloaded it or streamed it.
If you are within the 14 days limit and have not downloaded the game, or if you have downloaded the game and experienced some faults, there is a 6 step guide about refunding through support service available. ..
2. Pre-Orders
If you have not bought the game yet, you can cancel your pre-order any time you want. If the game has been released, you can still request a refund on your purchase. The time limit in this case is again 14 days. However, if you started downloading the game or your system automatically started the download, you won’t be able to get your money back. So we advise you to check your automatic download settings if you are concerned about this issue. Here’s how to do it: Go to [Settings] > [System] > [Automatic Downloads] and untick the box that is placed near “Application Update Files”.
Playstation sometimes cannot place a direct refund on the cancellation of pre-orders in a few payment methods. In those cases, the money you spent on the game will be returned to your PSN wallet.
You can find the six-step refund guide below in the article. ..
3. Subscription Services
Subscription services can be tricky. There are a few things to keep in mind when canceling your subscription: first, if you cancel within 14 days of signing up and request a refund, Playstation may take some money out of the refund of your original payment. This amount is based on how long you used the subscription for (for example, if you paid for a monthly subscription and canceled at the end of your first week, PS might give you a refund of 12$ plus 3$ for the time used, depending on the service). Another thing to keep in mind is that different services have different terms about what happens if you cancel within 14 days and then try to re-subscribe. Some services might let you keep using the service until it expires, while others might force you to start over from scratch. You should check the terms of your specific service to see what’s happening. ..
If you have enjoyed a free trial and now wish to get a refund for the service, you have 7 more days before the time runs out.
When you purchase a subscription service, you agree that the service may automatically renew itself at the next due billing date. If you have past the 14 days cancellation period, there is no way to receive back the money you have already paid for the service. Therefore, we advise you to check your auto-renewal settings if you are not sure about your satisfaction from the service. Beyond the 14 days limit, your cancellation will only take place when the next payment date is due, on which your subscription will be cancelled and you won’t be paying for the next subscription period.
Playstation does not accept refunds that are made on platforms outside of Playstation Store such as PlayStation Direct, gift cards or vouchers.
So Here’s how to refund your content if you provide the mentioned criteria:
We have learned how to get a refund for a game you bought on PlayStation 4. The process can be frustrating and dazzling sometimes, but we hope that we have laid out what you need to know about it. Good luck in getting that refund and make sure you pick your games more carefully next time!
