Retailers use price matching to attract customers by making the prices of goods and services they offer and the customer wants to purchase similar, lower, or almost equal to that of which the competition is offering. This ensures the customer does not have to go to the competition because of the price difference, enables the store to increase its sales, and improves customer loyalty. ..
Kohl’s offers price matching of products to its customers. The customer must present a product profile or an advertisement of the product they would love to purchase with its original price and product description as offered by competition to Kohl for Kohl to match the price. Kohl’s uses price match as a way to reward their loyal customers and ensure they are always ready to listen to them and offer them their preferred products.
Kohl’s price match policy
Kohl’s has a policy that whenever a customer requests a price match, the store will match the customer’s original purchase. The customer must also read and understand the policy before requesting a price match.
Kohl’s offers a price match policy for items that are sold by the store. If you purchase an item at Kohl’s and find that the price you received is lower than the price you paid at our store, we will match the difference and refund your purchase.
Kohl’s only price matches goods sold in-store by competitors, meaning that any product pricing from an online site cannot be price matched. This means, if a customer goes to a Kohl’s store asking for a price match, the store can only match the price of a product the customer got from the competitor store. Kohl can price match an identical product offered on Kohls.com with an identical product from competitors onsite or online store price. The customer in need of a price match should visit Kohl’s store with a copy of the competitor product they would like to purchase and the product description and retail price being offered. A customer can also receive a price match on products offered in Kohl’s store or Kohls.com. If the product the customer is requesting to be matched is not available on Kohl’s store, or Kohls.com, it cannot be price matched. A customer who has earned Kohl’s Cash or Kohl’s rewards can redeem their Kohl’s Cash or Kohls rewards when price matching the product in Kohl’s store or Kohls.com ..
Kohl price match exclusions:
The Kohl price match policy excludes items that are not eligible for in-store price matching. This includes items that are not available in the store, such as clearance or closeout items. ..
A customer has a coupon that cannot be used during the price matching of a product. The coupon can only be redeemed for another product offered in the store. Thanksgiving prices and prices of products a week after Kohl’s or competition cannot be price matched. The following are some of the products and brands that are excluded from Kohl’s price match-Gift cardsKohl’s Cares merchandise Sephora at Kohl’s merchandiseMarketplace MerchandisePremium Athletic brands Emerging Brands Premium Electronics brands Etc.
Benefits of price match:
Kohl’s offers its customers the opportunity to price match the products they would love to purchase. This helps Kohl’s brand and Kohl become their first preferred place of purchase for any product. The customers feel the store is always ready to hear them out and help whenever they are in need.
This helps Kohl to increase sales of their products as they can match their competitors’ prices, which eliminates the need for customers to go to the competition for a product Kohl can offer them.
Kohl’s offers a unique price strategy that attracts customers to purchase products with them as the customers are attracted to a store that cares for makes and is ready to offer solutions. More customers also means Kohl’s brand becomes more visible in the market.
Conclusion
Price matching is a way for stores to compete with their competitors by offering identical products and services. It gives stores a competitive edge as customers who love the store brand will always come to the store to purchase the product or service. ..
Kohl’s store offers a price match policy for certain items, which customers must understand before requesting the service. This allows customers to be satisfied with the services offered and refer their family and friends to Kohl to also get a price match for their preferred products.
